- Casino-X launched in 2011
- 980+ casino games
- Offers Live Dealer & Mobile Games
- Offers VIP Program & Dedicated VIP Manager
Casino X’s test paints a very good picture of this provider in and of itself. The range of games is very successful, it doesn’t have to hide from the competition. There are tons of slots, jackpots, card and table games. Even bingo, scratch cards and a live casino with a range of offers are represented. There is also an attractive bonus with presents. The payment methods that the customer can see at the bottom of the page give a taste of what seems possible here. The page itself is a bit bumpy, however, as the customer often has to search for important information himself. A reference to the mobile offer would not have harmed the provider either. However, these things do not detract from the overall very good impression of Casino X, so that you can confidently create an account here.
|Number of Games||980+|
|Casino Type||Android Casinos, Mobile Casino, Live Casino, iPhone Casinos, iPad Casinos, Download Casino|
|Developers||Evolution Gaming, Playson, Yggdrasil, Thunderkick, ELK, Play n Go, NextGen Gaming, NetEnt, Microgaming, Quickspin|
|Deposit Methods||Sofort, EntroPay, MasterCard, Visa, Trustly, Skrill, Paysafecard, Neteller, ecoPayz|
|Currencies||CAD, EUR, JPY, NOK, SEK, USD, AUD, CNY|
The casino industry is booming. One of the reasons for this is that gambling has been able to polish up its somewhat battered reputation in recent years and has worked hard on its reliability and transparency. In the course of digitization, online casinos have also made a huge leap forward. One of these online casinos is Casino X.
This is a reputable casino with a proper license, so that rip-offs and fraud will not find any breeding ground here. The test from Casino X shows what this provider still has in the quiver and what kind of offer the customer can expect.
The experiences with the Casino X are positive. One reason for this is the very broad range of games offered by the provider. For example, there is a whole range of slot machines where the customer can let off steam to their heart’s content. And there aren’t just any slot machines. There are machines from well-known manufacturers. The slots come from the forges of NetEnt, Microgaming, Yggdrasil, Quickspin or Evolution Gaming, among others. All of them are companies that are among the big names in the slot business and whose games stand for quality. In addition to the slots, there is also a large selection of card and table games that the customer can tackle here. Some of the absolute classics of the gambling industry are represented here. There is no mobile app, however, the slots can also be played on the move, for example. Overall, the support comes across as good, as it can be reached in several ways. The deposit and withdrawal methods are also good to read, as there is certainly the right provider for every customer. And last but not least, the security aspect is okay, because the provider starts with a valid gaming license from Curacao.
Casino X in check: fraud or serious?
The question arises very often, especially in gambling and should affect pretty much every operator of an online casino. The potential customers should be told that Casino X is a serious representative of the guild. This can not only be proven by the valid gambling license. The provider has been on the market for several years and has the relevant experience. If there were frauds here, word would have got around in the scene long ago. The users exchange ideas, of course, and sooner or later the gambling authority would get wind of the matter and intervene accordingly. Not least because of this, one can assume that fraud does not take place here, otherwise the casino would have long since disappeared from the market.
The offer of the casino makes the hearts of many casino friends beat faster. Because it consists of many components that make a visit to an online casino worthwhile. There are slots, blackjack, roulette, bingo, poker and even a live casino.
As already indicated, many well-known manufacturers are responsible for the slot games available in Casino X. For example, there is the well-known Starburst from NetEnt or Thunderstruck II from Microgaming. The list of slots reads like a “who’s who” of the slot machine scene. Of course, the machines have great graphics, animations and sound as well as financially attractive bonus rounds. Fun is guaranteed here in any case. Speaking of finances: Of course, there are also some jackpots on offer at Casino X. Arabian Nights, Mega Fortune or Mega Moolah are probably among the best-known representatives of the guild.
Card and table games
Black Jack, Roulette, Poker and Co. – there are hardly any card and table games that are so associated with a good casino offer. So it’s no wonder that the makers of Casino X have decided to bring these games on board. For example, there are American Roulette, European Roulette or French Roulette as well as various variants of the well-known and famous Black Jack. Casino friends who like these games will get their money’s worth here and feel absolutely at home.
The fact that the game of poker has achieved cult status in recent years cannot be denied. Providers like Casino X have taken this development into account and added various poker games to their range. There are, for example, different game variations of the popular video poker, which has even been given its own category.
This area may sound a little unspectacular at first, but it contains some interesting games that should also satisfy the customer. For example there are some varieties of bingo. Scratch cards are also offered in this category. So if you need a break from Black Jack, Slot, Roulette and Co., but still want to relax with a good game, this is the right place for you.
The live casino is the absolute icing on the cake for many providers. This is also the case in Casino X. A number of players who use real dealers and croupiers are offered here. There are different blackjack or roulette games. There is also Baccarat, Caribbean Stud Poker and Casino Hold’em. One game is even called Russian Roulette. But don’t worry, this is just a table where Russian is spoken. A live casino offers a gaming atmosphere that only a real casino can offer. Because there are real dealers and croupiers with whom you can even have a nice chat if you wish. In addition, the player can follow every single action of the employees. It is true that computer-controlled games do not cheat, But the customer traditionally feels more comfortable when he has everything in view. And that is exactly what is given in addition to the great flair in a live casino.
Bonus for new customers
Most casinos give out bonuses to their new customers who have just opened an account and are now about to make their first deposit into the gaming account. With the bonus, the operators want to thank them for the trust they have placed in them and therefore provide the customer with either additional money to play or free spins for selected games.
The welcome bonus at Casino X is not only granted on the first deposit, but even on the first five deposits. The bonuses are all different from each other. For example, a bonus of 200 percent up to 50 euros or a 200 percent bonus up to a maximum of 2000 euros is offered on the first payment. The second bonus is 100 percent and 300 euros, the third bonus is 50 percent and 400 euros, the fourth deposit bonus is 50 percent and 500 euros, and last but not least, there is 25 percent and up to 750 euros on the fifth deposit. In addition to the deposit bonuses, the customer can also opt for a present. There are three gifts to choose from: free spins, cashback or loyalty points.
In almost all casinos, the bonuses are tied to conditions. This means that the bonus funds cannot be withdrawn until all conditions have been met. These conditions are different and can be found in the special terms and conditions of the bonuses. It should be noted that not all games that are offered in Casino X are included in the free spins of the bonus in equal parts. The provider also provides a corresponding overview for this.
Deposit and withdrawal
The payment methods have a special meaning when it comes to the evaluation of an online casino. Because with the right payment method on offer, you can certainly expand your customer base. Why it is like that? Well, not every customer likes to pay with their credit card, if they even have one. Other customers only pay in with a credit card. Completely different players like it classic and choose a bank transfer. Therefore, the providers do well to satisfy every type of customer and offer a corresponding payment method.
Unfortunately, there is no accurate list of payment options at Casino X. However, the potential customer can get a small overview in the lower area of the provider page, because here you can see some logos of providers who apparently offer their services in Casino X. These include Skrill, Neteller, Trustly, ecoPayz or the Paysafecard. Skrill, Neteller and ecoPayz are digital wallets with which you can fill your gaming account, while the data from the customer’s online banking is required to use Trustly. The advantage of all of these payment methods is that the deposited funds are immediately available and can be used. The Paysafecard, on the other hand, is prepaid credit that the customer can transfer to his gaming account. He has to purchase a Paysafecard in advance at one of the selected locations and can then transfer the purchased amount to the account by entering the code. Here he has the free choice of whether he would like to pay in the entire amount in one go or if he would prefer a partial amount first.
The payouts are also not listed in detail. In most online casinos, however, the procedure is that the method with which you funded your account is also used for the withdrawal. The exception here is the Paysafecard, because this method can only be used to deposit money into the account. The Paysafecard is not suitable for withdrawals.
Security and Regulation
A much discussed topic, especially in the area of gambling, is the security and regulation of casinos. At Casino X, however, these discussions are completely superfluous, because the customer plays here cleanly and safely. There is no fraud or rip-off. This is guaranteed by the valid gaming license from Curacao, with which the provider is equipped. As already indicated, the authority issuing the license may sound a little exotic, but it has no influence whatsoever on the important standards that are applied when issuing the license. For example, it is about securely managed customer data. When you register or enter payment-related data, this data must be transmitted absolutely securely and encrypted. It mustn’t come to this that third parties can skim off this data and thus make a mess. In addition, of course, the funds, which are traditionally in huge amounts in circulation at online casinos, must also be safe.
In online casinos in particular, however, the issue of fair play is given a lot of consideration. The customer wants to play fair and have the chance of making a good profit despite the casino’s house advantage. In order to guarantee this, software is usually interposed to ensure random game results, card combinations and the like. It is this software in particular that is checked particularly frequently at casinos. Because nothing is worse than a casino that is suspected of cheating its customers while playing. At Casino X, however, these concerns are inappropriate.
If you like, you can get information about the status of the license with one click. All you have to do is click the small logo of the Curacao gambling authority at the bottom of the page. This is then followed by a forwarding. However, you have to look for the logo, because it is in the middle of other logos for payment methods, slot manufacturers and certificates.
Support and customer service
The support is often not given the appreciation it deserves. Because support plays an important role in an online casino. As good as the offer may be – questions or problems can always arise that the customer struggles with and with which he needs competent help. Trained employees are absolutely necessary here to pick up the customer and make him feel good. A support that does not have to hide from the competition is hidden behind what is sometimes a bit plain and confusing garment. For example, there is the option of contacting support via email. He can either send the mail using the contact form or by normal mail. However, you have to fight your way through to the terms and conditions in order to find out the email address. The terms and conditions are also where the customer can find company details, address and a telephone number. On the other hand, it is better to contact the Live Chat, which is also available. A menu appears on the right-hand side of the screen, after one click you can enter your data and be connected to an employee. As progressive as the live chat is, it is all the more disappointing that apparently no FAQ area is available. Because there are also customers who have neither the time nor the inclination to establish personal contact. Some information can be found in the normal terms and conditions, but a separate menu for the terms and conditions would have been better here. A menu appears on the right-hand side of the screen, after one click you can enter your data and be connected to an employee. As progressive as the live chat is, it is all the more disappointing that apparently no FAQ area is available. Because there are also customers who neither have the time nor the inclination to establish personal contact. Some information can be found in the normal terms and conditions, but a separate menu for the terms and conditions would have been better here. A menu appears on the right-hand side of the screen, after one click you can enter your data and be connected to an employee. As progressive as the live chat is, the more disappointing it is that apparently no FAQ area is available. Because there are also customers who neither have the time nor the inclination to establish personal contact. Some information can be found in the normal terms and conditions, but a separate menu for the terms and conditions would have been better here.
Ease of use of the website
The ease of use of the website is perhaps the only weakness of Casino X. The reasons for this are obvious. For example, you can look at the bonuses and their options, but not the special bonus terms and conditions. There is no more detailed information about the gifts associated with the bonus. You have to log in to get more information here. In addition, the support, which is proper in and of itself, is a bit chaotic, as you have to laboriously gather some information. In addition, the site can put off one or the other visitor due to its rather colorful nature. However, this weakness of Casino X has nothing to do with the actual offer or the security factor.
Is there a mobile app or not? The answer: no, there is no mobile app. Anyone who thinks that they cannot start mobile here is mistaken, because mobile games are also possible here without an app. A number of games – for example the slots from NetEnt – can also be played via the browser of the mobile device. There are some adjustments for mobile devices, but in terms of symbols, sound, presentation and prizes, they are absolutely identical to the versions of the desktop version. The games work independently of the operating system. Definitely an advantage for the player himself. He doesn’t have to worry about compatibility or things like updates. However, it is incomprehensible why the provider himself in no way relies on the option of being able to play while on the go, indicates. Especially nowadays, when smartphones and tablets are so important to people, it would make sense to give the visitor a little hint. Because this is also the way to attract and sometimes retain a certain gaming clientele.