|Number of Games||350+|
|Casino Type||Android Casinos, Instant Withdrawal Casino, No Download Casino, Mobile Casino, Live Casino, iPhone Casinos, iPad Casinos, Download Casino|
|Developers||Amaya Gaming, Amatic, Aristocrat, Bally, Barcrest, Ash Gaming, BF Games, B3W|
|Deposit Methods||Zimpler, Citadel, Bitcoin, EntroPay, POLi, WebMoney, Boku, AMEX, UnionPay, Visa, Trustly, Skrill, Paysafecard, PayPal, Neteller, iDebit|
|Currencies||CAD, EUR, GBP|
With such a renowned background as the Mansion Group, it is of course clear that the provider’s portfolio has a lot to offer. After all, the group has been active for over ten years and can therefore show a lot of experience . The offer is of course based on the welcome bonus, which is granted for a total of eight deposits by customers. In addition, according to our Casino.com experience, there is also an appealing payment portfolio with the provider, which is equipped with different payment options.
Casino.com in check: fraud or serious?
The fact that Casino.com is working seriously can be seen very quickly by the players with a superficial look at the offer. The first important clue in this context is the license from the Gibraltar government, which clearly ensures that the provider is regularly monitored and controlled in his shops. Thus, all stakes and winnings in the casino are always completely safe and can be paid out without any further problems. In our experience, there shouldn’t have been any real doubts about this fact, after all, this is one of the most renowned members of the Mansion Group. Anyone who has such a strong background usually has nothing to do with fraud, rip-offs or other criminal transactions. So you can take a closer look at the casino’s range of games without any worries.
The range of games at a glance
The provider’s portfolio includes numerous different games from several categories. In this way, players can not only put slot machines to the test, but also enjoy a large selection of table games at the same time. Those who are aiming for the particularly big winnings will also feel right at home with the provider’s jackpot games, which in some cases promise several million euros as a profit. The regular portfolio in the casino is rounded off by many video poker games, arcade games and scratch cards. A supplement is also the live casino, where many of the table games can be played again under the direction of real dealers. Incidentally, the portfolio is offered in two different versions. In addition to a download version, an instant game version is also available, which is started immediately in the respective browser.
In our experience, the provider’s slot machines come from the hands of the developer Playtech. First and foremost, this means high quality, because this provider has been doing an excellent job for years. The players can always count on great entertainment and correct game results, which have made Playtech one of the developer giants in recent years. At the same time, of course, this also means that you can bet on well-known titles. In our experience, for example, there are numerous modern video slots in the provider’s portfoliocan be found, but there are also a few classic specimens. Every customer should find a suitable game option here, especially since several filters help with the search. In this category, it is particularly interesting to take a look at the various jackpot games, because with these you can often make a big profit with a small stake.
Classic casino games
In the area of classic casino games, the provider can present itself from a good side in our Casino.com test. Although the number is a little smaller compared to the slot machines , entertainment is also offered here in several directions. The undisputed leaders in this category are of course roulette and blackjack. Online roulettecan, for example, be played in classic French. In addition, Mini Roulette, American Roulette or Roulette Pro are also available in the casino’s offer. In blackjack, in addition to classic blackjack, for example 21 Duel Blackjack, Pontoon or Blackjack Switch are offered. Blackjack Progressive is also very interesting, where jackpots are played with increasing jackpots. The selection is also supplemented by the two classics craps and baccarat.
Aside from the table games, the offer offers a lot of fun, especially for fans of video poker games. The selection is very varied and includes simple games such as “4-Line-Deuces” as well as a few more complex games with more paylines. A prominent example here would be “Joker Poker”, which is played with a total of 50 different paylines . The selection also includes scratch cards and Arcade games such as “Derby Day”, Keno and Bingo Pop.
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The good news for all of the provider’s customers with regard to the live casino is of course the fact that Playtech is again responsible for putting together the offer. At the same time, this means that customers can rely on a top-class live area that fully meets the requirements for such features. The game management always cuts a fine figure in every round and at every table and can thus easily help even the inexperienced customers in the game. Should any questions arise, they can be answered conveniently in the chat. Of course, customers can choose between several games, so there is room for other table games in addition to roulette and blackjackis. This includes, for example, Baccarat, Mini Baccarat, Unlimited Blackjack or Casino Hold’em. For real casino fans, a good selection is offered, so that the live casino definitely brings in a few more pluses and can keep up with the best live casino providers .
New customer bonus: New customers can collect up to 400 euros
Also easily recognizable at first glance is the fact that Casino.com attaches enormous importance to its own bonus offer. In concrete terms, this means that a juicy welcome bonus is offered for new customers with a bonus credit of up to 400 euroscan be retracted. Here, however, a deposit is required first, in which case there are even several qualifying deposits. Each one of them is important, because the bonus amount is always calculated based on the amount of this transaction. With the first deposit to the player account, customers can use a bonus of 100 percent, with which a maximum Casino.com bonus of up to 400 euros can be activated. If, for example, a sum of 200 euros is transferred to your own account, the provider adds another 200 euros bonus. It then continues with the next seven deposits, where you can choose between two different reload bonuses.
With the bonus code “RED” you can get a deposit bonus of 100 percent every Wednesday, which entitles you to a bonus of up to 400 euros. Just like the regular deposit bonus, this offer is subject to a 40-fold wagering requirement. This means that the bonus has to be implemented 40 times in the portfolio before it can be paid out. For this, each customer then has a period of 30 days for the sales requestto disposal. Alternatively, when making a deposit on Wednesday, the bonus code “Black” can be used, which entitles you to a 50 percent deposit bonus. A bonus amount of 400 euros is again possible, but this time only a 20-fold wagering requirement is set up. If the maximum is taken out of the deposit bonuses, the customers come to an extremely lucrative bonus balance of a total of 400 euros – and that should start a lot.
Deposit and withdrawal: The selection is suitably diverse
The payment portfolio of the provider can be clearly mentioned in the Casino.com test report as a clear strength. Here the players will not only find the classic bank transfer, but can also switch to much faster electronic alternatives at the same time. In detail, Webmoney, ecoPayz, Sofortüberweisung, Neteller , Skrill , paysafecard, bank transfer and credit cards are offered here. The amount of the required minimum deposit depends on the payment method. With paysafecard, for example , ten euros are already sufficient for a deposit, while at least 20 euros must be deposited for the credit cards. The situation is similar with the maximum, which, however, never exceeds 45,000 euros. Casino.com does not charge any deposit fees from its customers for transactions.
The payment is then always made using the method that was used to make the payment to the player account. In detail, this means that if you make a deposit with Neteller, you have to pay out again with this option. The required minimum payout amount is variable and depends on the respective payment method. All customers must also note that withdrawals can only be made if an official copy of their ID card, passport or other official document is available. This can of course delay the first payout a bit, but this check is not necessary for future transactions.
Security and regulation: everything in perfect order
In our experience, those who place their bets at Casino.com do not have to worry about their security. As already mentioned, the provider is a member of the renowned Mansion Group, which has stood for a secure gaming experience for more than ten years. In addition, the customer base includes more than 1.5 million usersWhich of course can also be seen as a clear proof of quality. That is a good keyword anyway, because the cooperation with Playtech would of course not have come about if Casino.com were a dubious provider. Customers will find additional confirmation in the company’s license, which was issued by the Gibraltar government. This clearly shows that the provider is checked regularly and that the players can place their bets with a clear conscience. In addition, the casino also cooperates with GamCare, which is committed to protecting customers against possible gambling addiction, for example.
In addition to these partnerships and licenses, based on our experience, the provider can also provide evidence of the use of security software. This comes from thawte and encrypts the sensitive data of the players during payment processing or other form entries . In summary, it can be said very clearly that Casino.com is serious and very far from fraud. Every player enjoys a safe environment and can always rest assured that his bets and winnings will be treated lawfully.
Support and customer service
With the customer service, the provider can secure the next plus point according to our Casino.com experience in the test report. The company presents its customers with several options for talking to the support team and provides a telephone hotline in addition to an e-mail. These two options can be used around the clock , but at least when using the telephone hotline, attention should be paid to the charges for an international call. If you are looking for another alternative, you will also find what you are looking for with a live chat, which can also be used around the clock. There is no need to fear costs or fees.
A separate FAQ area is also available and can be easily accessed using the “Help” button. In addition to the most frequently asked questions and answers, players will also find further information here, such as details about payments, technical information or details about fair play. The bottom line is that every customer should be well taken care of – even without always having to contact customer support directly.
Ease of use: No negative experiences
The control and navigation through the offer of the casino should be very easy for the customer within a few moments. In general, emphasis is placed not only on a visually appealing appearance, but above all on easy operation. For example, the different buttons can all be found in a nice size, making them easy and uncomplicated to use. A clear plus point is the sensible structure of the menus, as every customer can always find their own destination quickly, even without much prior knowledge. The provider’s website is also completely available in German .
According to our Casino.com experience, it has also been successful that different facts and information about the individual games are provided. So every player can get some exciting information before he goes all out at the table or at the machine. We were also able to gain positive experience with the technical performance, because it reliably does its job at all times. This means that crashes or other problems do not occur. In short: A well-done performance, which once again gave the provider a large load of plus points in our test report.
Mobile app: Various options are available
For example, if you would like to do a few spins in the casino on your way to work, you can easily do this with the mobile apps of many casinos . The mobile portfolio is offered in several versions, which normally open the door to the repertoire for every player. It is primarily interesting for all users of an iOS device that a free download of a native app is availableis. This can be conveniently downloaded from the app store and is then installed completely automatically. In addition, there is also an alternative that can be used without a previous software download. With this mobile web version, it is completely irrelevant which operating system is used to access the offer.
According to our Casino.com experience, the provider has succeeded in creating the visual design of the website. This makes the same good impression as the regular homepage and scores with an intuitive design. Even inexperienced customers can find their way around in a very short time, even if they have not had any prior experience with the regular homepage. A small possible point of criticism, however, is that not all games can be played from a mobile phone or tablet . Apart from that, the mobile Casino.com app can be described as a really good alternative to the desktop offer.
Conclusion: large portfolio and serious provider
The German players can look forward to a good and reputable provider at Casino.com who does not have to shy away from any comparison to other online casinos . According to our Casino.com experience, the provider presents a really strong portfolio. The platform was made available by the developer Playtech, giving customers gaming fun at the highest levelcan be guaranteed. At the same time, the range also makes a very colorful impression and, in addition to slot machines and slots, also offers table games, scratch cards and arcade games. The new customer bonus, with which new players can secure a whopping bonus of up to 400 euros, was also very positive. This is significantly more than with other providers, even if several deposits are used for activation. Since there are no concerns at all from a security point of view, the casino with its entire range can be fully recommended.