Casumo Review

Payout :
Bonus : $500 + 20 FS
Language :
Advantage :
  • many top providers
  • big Bonus
  • Support around the clock

Casumo Experience

Since 2012 Casumo welcomes its players in the online game library. This means that the provider undoubtedly belongs to a younger generation of companies, but has nevertheless achieved some success in the past four years. For many players, however, the seriousness and safety of such a young game library is above all put to the test. Here we can already give the all-clear at this point, because since its foundation Casumo has so far done exclusively impeccable and harmless work. A fraud or a rip – off can therefore be excluded at first glance.

Game portfolio at Casumo

Casumo secures a very big plus by the fact that numerous high-class game developers are used here. In addition to NetEnt, Thunderkick, IGT, Play’N Go, Microgaming, QUicksoin, Greentube, WMS, Barcrest, Bally and Shufflemaster have also added their qualities to the portfolio. For the player, this means an excellent selection of over 1,000 different games, which are divided into the categories of slot machines and video slots.

Slots and slot machines

More than 850 different slot machines are currently on offer. Among other things, numerous classic slot machines are represented here, whereby the focus here is clearly on the modern and appealing video slots. Here players have the free choice between numerous innovative slots, many of which should already be known. Playable here are for example “Guns N ‘Roses”, “Jimi Hendrix”, “Avalon 2”, “Immortal Romance”, “Neon Staxx”, “Pimped” or ” Aloha! Cluster Pays“.

Welcome bonus for new customers: 500 € to take away
If you decide to open an account with Casumo, the provider will welcome you with a juicy new customer bonus. In addition, the bonus also gives each gambler another extra in the form of 120 free spins. For the first deposit, a bonus amount of up to 50 euros is granted, which is credited as a 100% deposit bonus. Means concretely: Here only a deposit of 25 Euro is necessary to secure the bonus amount of 50 Euro. Directly here there are already the 120 free spins, 20 free spins at the registration and another 100 at the first deposit.

Support and customer support: Live chat and email

Customer support is available in German. The support staff can be reached via live chat and e-mail. So far, no telephone support has been provided, given the fact that only a few players resort to this contact method anyway, this should not be a major cut. The employees themselves are always friendly and can also convince with their competent answers. With the help of the live chat, every problem is usually solved within a few moments. The employees can be reached via live chat around the clock.

In addition, a very extensive FAQ section is available to all players, which takes a closer look at both the entire offer and individual areas of the portfolio.

User-friendliness: Modern and clear

The website is pleasing, because here, despite all modernity, clarity is not lost sight of. The games are divided into different categories, which always immediately release an insight into the games contained therein. The integrated search function, with which the portfolio can be easily searched for specific games, is also particularly practical. Basically, the structure is anyway very well structured, although it does not correspond to the classic” type ” of a homepage. There are also advantages in that the customer support can be contacted from any menu item.

Mobile App: Playable anywhere

The mobile App can be accessed from any mobile device. The reason for this lies in the fact that it is an optimized web app, which is completely without software download. Each player can simply visit the website in his mobile browser, after which it will be displayed in an optimized version. So far, not all functions have been fully integrated, but according to customer support, work is already underway on a mobile live chat.